Name of business: West Michigan Hearing Specialists

Name of doctor: Dr. Michelle Ridenour, state-licenses and American Speech-Language and Hearing Association-certified doctor of audiology

Address of business: We are located at 24 N. St. Joseph Ave., Suite E-1, Niles, in the Lakeland Medical Clinics building across from Lakeland Hospital.

Date business opened: West Michigan Hearing Specialists opened its doors in 2002.

What type of business do you operate — what you sell, services provided? West Michigan Hearing Specialists is an audiology/hearing clinic. Our state-licensed audiologist provides the following services:

• Complimentary hearing screenings

• Comprehensive diagnostic hearing evaluations

• Middle ear evaluations

• Complimentary hearing aid consultations

• Digital hearing aids with 30-day trial period

• Tinnitus rehabilitation

• Custom earmolds

• Custom ear protection, hearing care for musicians and custom swim plugs

• Hearing aid cleaning, check-ups and repairs

• Hearing aid adjustments

• Aural rehabilitation

• Hearing aid batteries

• Cerumen (earwax) removal

• Wireless and non-wireless assistive listening devices

• Zero percent interest financing available

• Verification of insurance benefits

What sets your business apart from similar ventures? West Michigan Hearing Specialists is a small, private hearing clinic that has been serving Niles and its surrounding communities for 10 years. Our office continues to strive to put our patients’ needs first. Our audiologist has obtained her doctorate degree in audiology and continues to participate in continuing education in order to best serve our community. At our practice, we work with multiple hearing aid manufacturers, allowing us to meet each patient’s individual hearing preferences. Our main goal is to enhance each patient’s quality of life by fitting them with the most up-to-date, appropriate hearing aid and assistive listening technology.

What customers do you reach? We work with children, teenagers and adults who either have hearing loss or have concerns regarding their hearing health.

How does the future look? West Michigan Hearing Specialists continues to grow each year as more individuals in our community and our local physicians hear about our satisfied patients. Our efforts for growth will continue because this means we are helping improve the quality of life for those struggling with hearing impairments in our community.

Telephone number: (269) 683-0800

Hours: West Michigan Hearing Specialists is open 9 a.m. to noon and 1 to 5 p.m. Monday through Thursday and 9 a.m. to noon Friday.